Our client is seeking a dynamic candidate for a Premium Administration Team Leader role with experience on Funeral and life premiums. BA Personal as a specialist in our field of expertise with extensive experience in placing niche and specialized roles both Nationally and Globally, is known for attracting and representing high caliber candidates. Our clients are diverse Leaders in their respective Industries and Representatives across all business sectors. Excellent opportunity for a highly experienced PREMIUM ADMINISTRATION Disclaimer By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified by a BA Personnel staff member. We further would like to thank you for your application and if you have not received a response within two weeks would like to advise that your application was not successful. Operational management of the Billing and Recon Section in Policy Administration Department; Ensure that staff adhere to working hours; Ensure that staff follows processes. i.e. Completing Attendance Registers; Ensure that staff is made aware of any changes, new products, cancellations etc. Ensure that deadlines are met within the Billing section; Ensure that all functions are completed and processes adhered to; Setting & attainment of Department Objectives; Ensure that staff keep to agreed departmental standards; Ensure that deadlines are met by all staff; Ensure that staff work is checked for quality; Ensuring the effective operation of the Billing Section in Policy Admin Department; Optimal human resource allocation and utilization (e.g. rationalizing functions & activities, capacity planning, productivity improvements); Liaison with various internal departments in connection with new Products / Campaigns Regular staff meetings to update staff with information affecting the operations of the department; Evaluation and implementation of incentive scheme; Production of daily, weekly and monthly reports to monitor progress and performance; Staff performance management and discipline; Participation in ad hoc projects, e.g. Process flows etc. VIP Changes – Ensuring that all AR and leave forms are completed and submitted for the department Providing any adhoc reports needed for the Billing Section Mystery Shopper Updating KPA's and Providing Workload reports Placing Stationery orders Passing of Journals Updating the Pep Health Chart & Admin Reports Providing Claims Experience AFD Company recon Updating and escalating System Issues Attending to escalated Telephone queries/Email queries/staff queries Routine Systems/DB Feedback from staff Updating system Bill to Date on Exergy Processing Renewals Processing Month End Tasks (Arrears, Commissions, Accounting period) Ensuring compliance with statutory provisions as may be required, specifically the Policy Holder Protection rules; To take such steps and actions as are necessary to ensure that the department operates efficiently; Assisting with special projects when asked to; Attendance at all Company training and functions; Escalation of serious issues to your manager, or failing them, the General Manager; Correct completion and use of all Company documentation as may be provided to you; Appropriate and correct use of all Company facilities and tools as may be provided to you; Compliance with appropriate dress code and standards of personal hygiene, neatness and conduct; Matric Supervisor and managing experience (5 people) Accounting diploma/degree (or equivalent) will be an added advantage Skills Required Target Driven Team Player Excellent communication skills MS Word and Excel Planning, organizing and controlling activities & staff Able to manage available resource to maximise productivity and efficiency Able to cope and work under pressure Attention to detail Punctual and reliable Ability to priorities tasks Apply Now

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Senior Administrator Insurance Johannesburg - Johannesburg

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