Facilitator Isando - Isando
Cutting Edge Recruitment
Top Process Engineering company located in Gauteng, South Africa who specialize in delivering modular process solutions to the capital equipment market. With a focus on innovation and quality, we cater to diverse industries, ensuring exceptional customer service and ongoing support. Position Overview : The company is undergoing an Agile transformation and is seeking a dynamic Business Optimisations Process Facilitator to join our team. In this role, you will collaborate with Key Departmental Stakeholders to Understand the ‘As Is' and “To Be' mapping of departmental processes and how these cross-pollinate collectively to drive Business excellence. Data capturing these version-controlled Workflows into a finalized Stream as an end output of Automation of these Workflows for the organization as a whole. Responsibilities will include : Process Documentation : Document business processes, workflows, and procedures. Data Collection : Support the collection and analysis of data related to business processes, including gathering input from stakeholders and attending workshops. Analysis Support : Assist in analysing existing processes to identify areas for improvement, inefficiencies, or bottlenecks, and assist in developing recommendations for optimization. Requirement Gathering : Collaborate with stakeholders to gather business requirements and understand user needs. Documentation Management : Maintain accurate and up-to-date documentation of process maps requirements and other project-related materials, ensuring version control and accessibility for stakeholders. Communication : Communicate effectively with team members, stakeholders, and other relevant parties to provide updates on progress, gather feedback, and address any issues or concerns Administrative Tasks: Perform various administrative tasks to support the smooth operation of the business process team. Bachelor's degree in business administration, Management Information Systems, Computer Science, or related field (Advantageous) Business Analysis certification (Advantageous) Agile certification (Advantageous) 3-5 years' experience in business process modelling /workflows Excellent written and verbal communications. Detail-oriented and methodical approach to work. Adaptability to changing priorities and project requirements Exceptional time-management and problem-solving skills Key Requirements : Leadership Project Management Skills, Analytical Skill Change Management, Stakeholder Management, Communication Skills, Problem-Solving Skills, Attention to Detail, Adaptability. Highly negotiable depending on qualifications and experience
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