Reference: CTI003812-ANN-1 Join a global leader in creative excellence, specializing in advertising, branding, and digital solutions. An opportunity is available for a skilled NetSuite Systems Support Lead to oversee financial systems, train users, optimize processes, and drive strategic projects. Team Leadership: Coordinate and lead the Finance Systems Support Analysts to ensure exceptional global support delivery Performance Reporting: Maintain transparency and accountability with regular updates on case flow and performance metrics Incident Management: Efficiently handle user calls to uphold operational efficiency and user satisfaction Customer Relationship Management: Manage user expectations professionally to foster positive customer experiences Process Improvement: Drive continuous improvement initiatives to elevate service quality and operational efficiency of financial systems Skills & Experience : Minimum 4 years of experience supporting Oracle Netsuite systems Proven ability to support and train users on system functionalities effectively Qualification: Degree or Diploma in IT or related field Contact ANNEKE JANSEN on anjansencommunicate.co.za or 021 418 1750 , quoting the Ref: CTI003812 Connect with us on www.communicate.co.za and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town. Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs. Annually
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