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Food and Beverage Manager - South Africa
Menu Planning and Development:
Designing seasonal menus that align with lodge themes and guest preferences.
Ensuring variety and quality in food offerings.
Purchasing and Inventory Management:
Ordering food, beverages, and supplies while adhering to budget constraints.
Maintaining optimal stock levels and minimizing waste.
Staff Recruitment and Training:
Hiring, training, and supervising kitchen and service staff.
Conducting performance evaluations and providing ongoing training.
Guest Relations:
Ensuring excellent customer service standards are maintained.
Handling guest feedback and resolving any issues promptly.
Compliance and Safety:
Adhering to health, safety, and hygiene regulations.
Overseeing food preparation practices to ensure compliance with local health codes.
Financial Management:
Monitoring expenses and budgets, including cost control measures.
Maximizing revenue through effective pricing and promotion strategies.
Event Coordination:
Organizing and overseeing events such as weddings, conferences, and private parties.
Coordinating with other departments to ensure seamless execution.
Quality Control:
Conducting regular inspections and audits of food and service quality.
Implementing improvements based on feedback and observations.
Vendor Relations:
Developing and maintaining relationships with suppliers and vendors.
Negotiating contracts and agreements to ensure favorable terms.
Forecasting and Reporting:
Analyzing trends and forecasting future needs.
Generating reports on financial performance, inventory levels, and guest satisfaction.
Environmental Sustainability:
Implementing practices to reduce the lodge's environmental footprint.
Promoting sustainable sourcing and waste reduction initiatives.
Menu Pricing and Cost Analysis:
Setting menu prices that balance profitability with guest satisfaction.
Analyzing cost structures and adjusting pricing as needed.
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