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General Manager - Pretoria

Key Responsibilities:

  • Holistic Team Management: Lead and oversee multiple teams including Marketing, Sales, Development, Business Analysts, Production, and Quality Assurance.

  • Operations Management: Direct divisional operations in alignment with executive strategy, ensuring efficiency and profitability.

  • Product Management: Drive strategy, market focus, and brand cohesion of products within the division.

  • Business Development: Implement initiatives to enhance divisional profitability and support international expansion.

  • Resource Management: Efficiently allocate and track resources according to approved budgets.

  • Systems Integrity: Ensure robust and scalable systems design and implementation.

  • Strategic Coordination: Collaborate with executives to translate strategies into actionable plans and drive implementation within the division.

  • Compliance Oversight: Ensure products adhere to legal and regulatory standards, maintaining divisional compliance.

  • Culture and HR Management: Foster divisional culture aligned with company policies, overseeing HR functions within the division.

  • Executive Communication: Facilitate effective communication with executives to provide feedback to shareholders and the Board.

  • Key Client Management: Maintain relationships with key clients to support business objectives.

Direct Reports:

  • Marketing Team
  • Sales Team
  • Development Team
  • Business Analyst Team
  • Production and Quality Assurance Team

Minimum Education Requirements:

  • Bachelor's degree in Industrial Engineering or similar field (essential)
  • Additional education in Business Management, Project Management, or similar (desirable)

Minimum Applicable Experience:

  • 10 years of experience in operations management and business analysis, preferably in a technological, SaaS, HaaS, or systems-based company

Required Skills and Knowledge:

  • Operations management
  • Team management and culture development
  • Technical leadership in systems strategy
  • Process design and optimization
  • Waterfall project management
  • Budgeting and financial management
  • Strategic development and decision-making
  • Business development and revenue growth planning

Desirable Skills and Knowledge:

  • Customer engagement and experience (UI/UX, post-market surveillance)
  • Analytics and data analysis
  • Compliance audits (ISO certification or similar)
  • Key client management
  • Technical expertise in systems and technology
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