GOLF Club Manager Pretoria - South Africa
Position: Club Manager PURPOSE: To coordinate and manage the efficient day-to-day management and operations of the Golf Club ? to ensure that the Golf Course is safe, secure and maintained for the benefit of the members, visitors and estate residents ? to ensure the financial health of the Golf Club ? to advertise and promote the Golf Club and Clubhouse ? to ensure that laws and statutory regulations are adhered ? to ensure Golf Club rules and estate rules are adhered to ? To manage all Members and visitors liaison, complaints, and communications. Brief Outline of Duties Review daily, weekly, and monthly golf course and golf cart bookings and submit a Weekly Bookings report to Golf Committee ? Ensure members and visitors encounter excellent hospitality at all times when receiving service at ? Pro shop ? Golf cart rental ? Administer green fees system ? Governs the handicap system ? Responsible for the Pro Shop Retail operation to include buying products, managing inventory levels, markdowns, and promotions ? Responsible for the Pro Shop Retail operation to include inventory counts and cash counts ? Oversees the supervision of the maintenance of golf carts and golf operations personnel. ? Schedules and chairs regular staff meetings focused on customers, operations, revenue growth and cost containment ? Addresses member and visitor complaints and resolves problems immediately, document complaints and solutions in a Complaints register ? Reviews complaints from members and visitors with employees, green keeper, and Clubhouse service provider to develop appropriate corrective action. ? Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider to ensure an effective and fluid operation. ? Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider through weekly and monthly meetings, documenting plans and actions in an action log ? Coordinates plans with Clubhouse Service provider for all food and beverage needs, on-course food and beverage needs, banquets, outside events and catering for all golf functions A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES
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