Groups & Events Coordinator - Cape Town City Centre
HotelJobs.co.za
Establish effective customer relationships and handle enquiries and requests either personally or over the phone. Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals and following up on the business to ensure revenue. Handle non-residential conference queries and ensure enhanced business. Assist & maintain an efficient administration system within the department. Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries. Ensure an efficient and accurate system, both manual and electronic for maintaining record of key data and documentation. Assist the Commercial Sales Manager/Director of Sales with generation of MIS and other departmental reports. Assist with related duties as and when required by Sales & Marketing management. Minimum 4 year's experience in a similar role in a 5 Star hotel
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