Head of Technical Underwriting - Johannesburg
Recruitment Insured
Our client, a leading national Special Risks Underwriting Manager is seeking to employ a Head of Technical Underwriting to join their dynamic JHB team. Accountable for the implementation of underwriting strategy, standards, results, regular mandate reviews and issuing and technical skills development of broader underwriting team. Drive assigned projects, product development, interventions with regard to raters, market conditions and product enhancements. Ensure that underwriting standards are adhered to and in line with risk appetite and mandates. Ensure profitable and sustainable underwriting management principles and ensure underwriting processes are in place and actively manage adherence. Develop a deep understanding of the industry sectors in which the company operates. Engage with stakeholders and understand high risk areas of professions and industries and create minimum internal risk management and underwriting requirements, including communication of such outcomes to the business and ensure implementation thereof Understand and report on current and future trends and their implications from claims learnings as well as both macro and micro economic factors influencing such trends. Provide Technical training internally and potentially externally. Consider and take appropriate action to emerging risks and trends in collaboration with claims and underwriting. Prepare reports for underwriters, claims and leadership that communicate clearly where focus of attention is required. Illustrate where this relates to proposal forms and policy wordings Create additional risk surveys templates – to assist with identifying and underwriting complex risks Monitoring risk selection and obtain feedback of declined, vetoed risks, high risks. Provide strategic support to strategies, to improve and monitor risk selection. Attend Product Cluster Exco's Provide required details to quality assurance and Internal Audit (underwriting and claims) for control and governance purposes. Develop a risk based audit plan, maintain audit programme, conduct audits, ensure written feedback to business, attend feedback meetings and ensure remediation and adherence to recommendations. Reporting: Provide necessary reporting on financial and operational indicators. Provide feedback (reporting) to senior management on achievements, pending issues, problems and suggested recommendations. Assist the CUO in underwriting referrals. To make recommendations and take decisions on technical underwriting within mandates assigned. Assist teams in resolving complex problems while ensuring adherence to standards, mandates and sound underwriting principles. Support the CUO in all facultative and treaty reinsurance requirements including RI training Prepare CUO Memo's for distribution Prepare Risk Committee agenda's and actions arising therefrom and ensure adherence and implementation thereof Recordkeeping (documents, e-mails etc) to be kept up to date at all times. Effective and timeous communication: Communicate effectively with external parties as well as underwriting team and other departments and respond to queries within 24 hours. Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement. Innovation: Participate with senior management in initiatives around product development, processes, policy and strategy. Market Intelligence: Sound knowledge of underwriting and claims principles in industry as well as staying ahead of legislation. Ensure that customers are treated fairly and adhere to POPIA requirements in conjunction with both internal and external company compliance requirements. Ensure strong relationship management with all stakeholders Employee Growth: Take responsibility for your own career growth and have regular discussions with the relevant role players. Transfer of core underwriting knowledge and RI capability across the company. Risk Management, B Comm degree / or relevant business qualification Sound understanding of special risk short term insurance with at least 10 years' experience including: Underwriting procedure Claims procedure Legal knowledge (prescription act, insurance act, FAIS) Networked - RI brokers, industry associations, loss adjustors, attorneys FAIS Compliance
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