Key Responsibilities:- Clean, dust, and polish furniture and fixtures in guest rooms.
- Make beds, change linens, and replace towels and toiletries.
- Vacuum and clean carpets, draperies, and upholstery.
- Clean bathrooms, including sinks, toilets, showers, and mirrors.
Public Area Maintenance:
- Maintain cleanliness of hallways, stairways, and elevators.
- Clean public restrooms and replenish supplies as needed.
- Dust and polish public area furniture and fixtures.
Stocking and Supplies:
- Restock room amenities such as toiletries, coffee, and tea.
- Replenish housekeeping carts with supplies and linens.
- Ensure proper use and storage of cleaning supplies and equipment.
Laundry Duties:
- Collect and transport dirty linens to the laundry area.
- Sort, wash, dry, and fold linens and towels.
Guest Interaction:
- Greet guests in a friendly and courteous manner.
- Respond to guest requests for additional amenities or services promptly.
- Report any guest concerns or complaints to the housekeeping manager.
- Follow hotel policies and procedures regarding health and safety.
- Report any maintenance issues or safety hazards to the appropriate department.
- Ensure all cleaning equipment is properly maintained and used safely.
General Duties:
- Assist with deep cleaning projects as required.
- Perform other duties as assigned by management.
Qualifications:- Experience: Previous housekeeping experience in a hotel or similar environment is preferred but not required. Training will be provided.
- Skills:
- Strong attention to detail and commitment to excellence.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Physical stamina to perform manual labor tasks.
Physical Requirements:
- Ability to lift and move heavy objects
- Prolonged periods of standing and walking.
- Ability to reach, bend, stoop, and kneel.
Education: High school diploma or equivalent preferred.
Work Environment:- Fast-paced, dynamic environment.
- Regular exposure to cleaning chemicals and equipment.
- May be required to work evenings, weekends, and holidays.
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