DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES PHYSICAL INFRASTRUCTURE ADMINISTRATOR PEROMNES POST LEVEL 8 The successful candidate's responsibilities will include, but are not limited to: Uninterruptible Power Supply (UPS) support and maintenance: Analyse and resolve UPS performance incidents or problems, and report faults to vendors; Liaise with vendors to troubleshoot UPS incidents and problems; Provide explanation of technical UPS related procedures and processes to both technical and non-technical user/client/customers; Investigate and make recommendations with regard to size and standby time of UPS, based on client requirements; Assess the location for the readiness to install, investigate environmental infrastructure and make recommendations; Request quotations from suppliers as per requirement, and initiate the procurement request process; Ensure that new equipment is tagged with asset numbers; Assist with monitoring of UPSs and batteries through the management system; Ensure that maintenance and repairs on UPSs are done in the most cost-effective way; Rebuild battery trays with new batteries and do the necessary voltage measuring for quality assurance; Assist with technical aspects related to network room and UPSs on projects; Ensure installations are done correctly according to acceptable electrical standards, and assist with inspections; Infrastructure support and maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network rooms; Assess that the necessary environmental infrastructures are in place; Ensure that the environmental infrastructures are functional, and that the necessary corrective steps are taken regarding failures and/or problems; Ensure cabinets, rooms, etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty infrastructure e.g. DB boards, cooling units, etc.; Access control: Maintain and ensure that access control system is in place at data centres/server/network rooms; Maintain access list that control access to the rooms together with security services; Ensure that new access control installations to new and old network rooms are done as and when required; Projects: Maintain proper involvement with various teams in the planning phases of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for fellow colleagues and users with regards to UPS requirements; Advise and guide to ensure that the necessary quality assurance measures are in place for installations; Administration: Maintain involvement in the administration process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input to create a management report on statistics; Attend relevant seminars and courses; Complete the asset verification process; Provide inspection reports for network rooms as well as UPSs. CLOSING DATE: 05 August 2024 No application will be considered after the closing date, or if it does not comply with at least the minimum requirements. MINIMUM REQUIREMENTS: Relevant Bachelors/BTech Degree; with Three years' experience in: Technical experience in electronics, etc.; Data centre infrastructure and/or network room requirements; Working in projects teams; OR Relevant 3-year National Diploma, OR relevant N6 Technical certification; with Five years' experience in: Technical experience in electronics, etc.; Data centre infrastructure and/or network room requirements; Working in projects teams. REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES): Knowledge of: Uninterrupted Power Supply systems, and a general understanding of electricity; Environmental cooling systems; Change control procedures; Technical competencies: Ability to enforce necessary quality requirements of installations; Ability to work with project teams; Understanding of electrical principles; Behavioural competencies: Ability to work independently on own initiative and as a team member; Show sound organisational, prioritising, communication and administrative skills; Problem solving skills. ADDED ADVANTAGES AND PREFERENCES: Data Centre certifications; Technical qualifications in the applicable fields e.g. UPS, power, cooling, etc.; Three years' experience with UPS installations and maintenance; Valid driver's license. The annual remuneration package will be commensurate with the incumbent's level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium
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