Grade 12
⪠2-3 years of Internal Sales experience
⪠Reasonable knowledge of all products
⪠Computer literacy is a must on Excel, Word, Outlook, and Syspro
Answer incoming customer calls on Ocular
Answer incoming emails on Ocular
Process customer quotations
Process customer purchase orders
Attend to customer queries
Communicate with the accounts dept about customer account queries
Communicate with dispatch with regards to customer special requests for delivery
Communicate with embroidery with regard to customer-branded orders
Communicate with the buying dept with regards to customer special buy-out orders
Ensure that all quotes and purchase orders are processed within the specified times
Ensure that all relevant paperwork is submitted
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