Qualifications and Requirements :

Grade.12
Proven internal sales experience
Parts & Tools knowledge
Computer literacy (MS Office applications)
Customer service focused: committed to providing exceptional customer service and high quality of product across all channels written, phone and face to face.
Communication: the ability to communicate clearly and concisely.
Attention to detail: excellent attention to detail.
Commerciality: the ability to apply knowledge in a practical, commercial manner.
Teamwork: willingness to assist and support others as required and get on with team members.
Time management/organization: accomplish objectives effectively within the time frame given and carry out duties in an efficient and timely manner.
Must be willing to work on weekends (Two Saturdays per
Month)

Duties:

Interpreting customers parts requirements
Create quotes and follow up on open quotes.
Processing and checking of all Orders.
Expediting orders with Planning and Procurement
department and confirmation of delivery and / or
delays.
Invoicing
General office administration
To deal with telephonic queries, emails, and requests
from customers
Daily order intake summary
Organize and plan work so that it is done effectively,
efficiently and by our high work standards.

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