It Operations Coordinator Midrand - Midrand
Liyema Consulting
Reference: JHB001876-Laka-1 Join our team as an IT Operations Coordinator, focusing on innovative IT solutions and comprehensive IT management for global projects. Leverage your deep ITSM knowledge, Linux/Windows administration skills, and Agile project management experience to drive operational excellence and lead key IT initiatives. Be a part of a dynamic environment committed to continuous improvement and cutting-edge technology. ESSENTIAL SKILLS REQUIREMENTS: - Deep ITSM knowledge - Experience in IT-Operations - Understanding and mastery of PIC processes - AGILE Project Management knowledge and work experience - Experience in administering Windows and Linux OS (client/server) - Thorough knowledge of Linux and Linux commands - Understanding of IT Infrastructure and relationships between components - License services administration and management - Software administration (e.g., software lifecycle/deployment) - Software License Management, installation updates, etc. - FLEXLM knowledge - Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: - System management experience (e.g., ansible) - Experience with containerization software (e.g., Docker) - Experience with public and private cloud services (e.g., Azure, AWS, Google) - German speaking or able to understand and translate well in German WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? - Degree in Information Systems or equivalent experience - ITIL certification (advantageous) - Minimum of 6 years IT working experience - ITIL process knowledge and work experience (Required) - Minimum 4 years' experience in an operations environment WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? - Administration and Monitoring of license services incl. all server and triads, both Linux and Windows - License service upgrades - Client license tracking - Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) - Lead of operation meetings - Coordinate external contractors - Support and consulting license supplier (logs, test, new releases etc.) - Incident-, problem- and change management - Handling and fixing IT-security issues - Software migration and agent distribution - Attendance in rolling on-call duty 24h/7 - Investigating new platforms for license management
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