It Operations Coordinator Midrand - Midrand
Liyema Consulting
Reference: JHB001894-GuguN-1 We are seeking an experienced IT Operations Co-Ordinator to join our High Performance Computing Tools team. This role involves managing IT operations, overseeing license services, and ensuring seamless IT infrastructure. Ideal candidates will have deep ITSM knowledge, experience in both Windows and Linux environments, and strong AGILE project management skills. Apply now to be part of our innovative and dynamic team. Essential Skills Requirements: - Deep ITSM knowledge - Experience in IT-Operations - Understanding and mastery of PIC processes - AGILE Project Management knowledge and work experience - Experience in administrating Windows and Linux OS (client/server) - Thorough knowledge of Linux and Linux commands - Understanding of IT Infrastructure and relations between components - License services, administration, and management - Software administration (e.g., software lifecycle/deployment) - Software License Management, installation updates, etc. - FLEXLM knowledge - Any additional responsibilities assigned in the Agile Working Model (AWM) Charter Advantageous Skills Requirements : - System management experience (e.g., Ansible) - Experience with containerisation software (e.g., Docker) - Experience with public and private cloud services (e.g., Azure, AWS, Google) - German speaking, or able to understand and translate well in German Qualifications/Experience Required: - Degree in Information Systems or equivalent experience - ITIL certification (advantageous) - Minimum of 6 years IT working experience - ITIL process knowledge and work experience (required) - Minimum 4 years' experience in an operations environment Role and Responsibilities: - Administration and monitoring of license services including all servers and triades, both Linux and Windows - License service upgrades - Client license tracking - Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) - Lead of operation meetings - Coordinate external contractors - Support and consult license suppliers (logs, test, new releases etc.) - Incident, problem, and change management - Handling and fixing IT-security issues - Software migration and agent distribution - Attendance in rolling on-call duty 24/7 - Investigating new platforms for license management
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