It Service Delivery Manager Cape Town - Cape Town Region
EXL
JOB DESCRIPTION Basic Function: • This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness to work in a 24 x 7 environment JOB DESCRIPTION Basic Function: • This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness to work in a 24 x 7 environment
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