It Support Engineer Cape Town - Cape Town Region
nnection Recruitment
Established in 2007, and with branches located in the US, UK, Luxembourg and Cape Town, our client is a provider of specialized fund administration services for Managers and General Partners of private equity funds, specifically: Buy‐out, Venture Capital, Real Estate and Fund‐of‐ Funds. In short, they pride themselves on an incredible company culture, excellent opportunities for growth within the business and a bonus is that their offers are competitive. Assist in the seamless onboarding and offboarding of employees, interns, and contractors. User Access Management: New Systems and Workflows Implementation: Play a key role in analysing, documenting, and implementing new systems, processes, and workflows, including IT FAQ management, IT Intranet content updates, Security policy management, SOPs, and Office SharePoint sites. Onsite IT Support IT Procurement: Oversee the IT procurement process and related activities for South Africa staff, ensuring efficiency and compliance with organizational standards. Vendor Liaison: Serve as the primary liaison with Managed Service Providers and IT vendors in the UK, South Africa, and Luxembourg to ensure comprehensive IT support for staff in these regions. Bachelor's Degree, in Information Technology & Information Systems, Computer Science , Technology troubleshooting skills Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and Access Current experience in Microsoft 365 tenant administration Good knowledge of Microsoft Azure , Exchange Online, Sharepoint, and Microsoft Teams Holds or is pursuing Microsoft 365 certifications (Azure, Power Platform, Security) Advantageous: Exposure to Power BI and other reporting tools to generate financial reports and insights Hands-on experience using PowerApps solutions to automate and streamline business processes Competative salary with excellent benefits
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