We're hiring Safran Electronics and Defense are on the search for a dynamic IT Support Specialist to join our team based in Canelands,Verulam The IT Specialist will be responsible for maintaining the company's IT infrastructure, ensuring its optimal performance, security, and reliability. This role requires a proactive individual with strong technical skills and the ability to troubleshoot and resolve issues efficiently. System Administration: Manage and maintain servers, networks, and other IT infrastructure. Install, configure, and update software and hardware components. Monitor system performance and ensure high availability and reliability. Network Management: Design, implement, and manage secure and efficient network solutions. Monitor network traffic and troubleshoot network-related issues. Ensure the security of network data and access control. Security Management: Implement and maintain security policies, procedures, and protocols. Conduct regular security audits and vulnerability assessments. Manage firewall, antivirus, and intrusion detection/prevention systems. User Support: Provide technical support to end-users for hardware, software, and network issues. Manage user accounts, permissions, and access rights. Develop and deliver user training sessions on IT systems and best practices. Backup and Recovery: Develop and implement backup and recovery strategies. Ensure data integrity and availability through regular backups and testing of recovery procedures. Documentation and Reporting: Maintain detailed documentation of IT systems, configurations, and procedures. Generate and analyze reports on system performance, security incidents, and IT metrics. Vendor Management: Coordinate with external vendors and service providers. Evaluate and recommend new technologies and solutions. Manage IT procurement and asset inventory. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. A minimum of 2-5 years IT specialist experience is required. Strong knowledge of IT infrastructure, systems, and network management. Experience with server and network administration. Familiarity with cloud services is preferred. Excellent problem-solving skills and attention to detail. Strong organizational and communication skills. Market related with benefits.
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