Our client based in Durban requires an IT Support Technician to support internal employees with the following:

Workstation (Laptop/Desktop) Support

Server support

Anti-Virus for all workstations & servers (Desktop/Laptop) Bitdefender License

Firewall Administration Support

Network Device Support Switches + Wi-Fi Access Points

Liaison and support with Fibre Service provider and VOIP

Network connectivity of electronic devices, including scanners, and printers, photo copiers

Workstation Support includes:

Microsoft 365 Management

Microsoft Teams & Zoom troubleshooting & support

Warranty Report generated monthly with EOL dates for workstations

Active Directory support

Email support Exchange

Password changes

Scheduled Patch Management for workstations (Microsoft Windows)

Scheduled firmware updates To be scheduled after hours*

Connectivity troubleshooting

Monthly Executive Summary Report

Knowledgeable & experienced in IT Support

Knowledgeable in recommendations for hardware/software requirements/upgrades

All new Desktops/laptops pre-configured before handed to users

Must have relevant qualifications and experience on the above support role

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

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