It Support Technician Durban - eThekwini
Armstrong Appointments
Our client based in Durban requires an IT Support Technician to support internal employees with the following: Workstation (Laptop/Desktop) Support Server support Anti-Virus for all workstations & servers (Desktop/Laptop) – Bitdefender License Firewall Administration Support Network Device Support – Switches Wi-Fi Access Points Liaison and support with Fibre Service provider and VOIP Network connectivity of electronic devices, including scanners, and printers, photo copiers Workstation Support includes: Microsoft 365 Management Microsoft Teams & Zoom troubleshooting & support Warranty Report generated monthly with EOL dates for workstations Active Directory support Email support – Exchange Password changes Scheduled Patch Management for workstations (Microsoft Windows) Scheduled firmware updates – To be scheduled after hours Connectivity troubleshooting Monthly Executive Summary Report Knowledgeable & experienced in IT Support Knowledgeable in recommendations for hardware/software requirements/upgrades All new Desktops/laptops pre-configured before handed to users Must have relevant qualifications and experience on the above support role
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