Are you passionate about market research and proficient in survey programming? We are looking for a Survey Programmer to join our team. Your primary role will involve scripting, administering and maintaining market research surveys and projects. REQUIREMENTS: Recognised post-matric qualification. Ideally two (2) or more years' experience in a Market Research role which includes survey scripting, survey deployment and monitoring. Knowledge of, and ability to use, research and scripting platforms, for example, but not limited to: Alida; Maru; Alchemer; Survey Monkey; Dooblo or other proprietary Market Research survey software. CSS or HTML experience is advantageous. Proficient in Microsoft Office applications, specifically: MS Teams, MS Outlook, SharePoint, Excel, PowerPoint, and Word. COMPETENCIES: Ability to support multiple stakeholders in a fast-paced environment. General knowledge of conducting market research is ideal; but not compulsory. General and technical problem-solving abilities. Cross-departmental collaboration skills. Effective communication skills. Ability to effectively multi-task. Approachable “go-to” person. Adaptable. Excellent attention to detail. Process oriented approach to tasks. Sound time management skills. Strives for zero-defect and delivery excellence. ROLES and RESPONSIBILITIES: Survey Data Visualisation and Extraction – setting up cross-tables for the purpose of monitoring survey completion, exporting survey data, survey data cleaning and format-specific data preparation. Execute Administrative Tasks - related to insight community administration and community member management; incentive and reward fulfillment; compiling and maintaining process and project documentation; as well as recording activities for the compilation of cost-monitoring and operational metrics. Quality, Processes, and Improvement - demonstrate a “quality-in-all-I-do,” customer-centric approach to performing tasks, sharing “lessons learned” and participating in problem resolution discussions. Client and Internal Stakeholder Support - supports Research and Account Directors in fostering strong relationships with clients through providing technical training, ongoing support and assisting with platform and project query resolution. Project Management - as part of a Team, ensure constant communication on progress and highlighting challenges impacting on delivery. Work towards delivering all project and administrative tasks within agreed timelines . Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals Market Related Leading market research agencies Genex Insights (Pty) Ltd and Nudge Now (Pty)Ltd have merged to form IQbusiness Insights (Pty) Ltd, a wholly owned subsidiary of the IQbusiness group. The merger sees over 100 of South Africa's most talented researchers join a single entity that is distinguished by its level 1 BBBEE and local ownership credentials. IQbusiness is the largest independent management and technology consulting firm in Africa. As one of 4000 certified B Corporations globally, we have been recognised as a business that meets the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit with purpose. IQbusiness already offers the best of South African expertise, analysis and action in solving problems for hundreds of businesses locally and internationally. IQbusiness Insights joins the Consulting and Contracting divisions of IQbusiness to be Africa's most trusted strategic insights partner of choice.
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