KEY ACCOUNTS MANAGER - ASIA DESK HEAD OFFICE SERVICING - Gauteng
InspHired Recruitment Solutions
Customer service orientation - Able to handle a demanding customer environment. • Good problem-solving and decision-making skills. • Ability to handle pressure. • Customer service orientation - Able to handle a demanding customer environment. • Can communicate within the team and contribute to the overall success of the team. • Good problem solving and decision-making skills. • 2-3 years working experience as a KAM with at least 5 years in the clearing and forwarding industry. • Possess PR (Permanent Residence) with a Driver's licence • English: Read, Write, Listen & Speak • Chinese: Read, Write, Listen & Speak • MS Word / MS Excel / MS PPT / MS Outlook / WeChat capabilities • Able to work on weekends as per client's request. • Operations background would be a distinct advantage. Servicing & Sales, International Trade principles & practice. Macro and Micro factors impacting the business environment. • Understanding of statutory charges and application of revenue generating charges • Company Standard trading conditions and liability limitations • Terms of payment and relevant finance fees. CRM tools, INCOTERMS • Carrier & depot conditions of trade. National currencies and international codes • Computer literacy (Intermediate competency utilising Microsoft packages including Word, Excel, Power Point, Share Point and Outlook. Verbal communication – advanced • Business acumen. Presentation & Negotiation skills - intermediate • Client/service orientation. Situation analysis & problem solving. Judgment & decision making. Creative & innovative thinking. Action & result orientation Matric • 1 year Sales & Marketing related qualification at NQF level 5 • Proficient with the understating an application of INCOTERMS Must be Chinese or of Asian descent that can speak, read and write Mandarin. Must also be able to speak, read and write English. Must possess Permanent Residence with Drivers Licence. 2-3 years working experience as a KAM with at least 5 years in the clearing and forwarding industry. R 60 000
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