What You'll Do:- Develop and execute innovative CRM strategies to boost customer acquisition, retention, and satisfaction.
- Lead the implementation and customization of CRM solutions to optimize performance and data quality.
- Conduct engaging training sessions and workshops to maximize user adoption and productivity.
- Collaborate with cross-functional teams to align CRM initiatives with business goals.
- Utilize CRM data for insightful analytics and data-driven decision-making.
- Integrate CRM with other business systems and implement workflow automation.
What Were Looking For:- Bachelors degree in IT, Computer Science, Data Science, Business Administration, or a related field (Masters degree or relevant certifications preferred).
- 5+ years of experience in CRM administration, implementation, or management roles.
- Expertise in CRM systems like Salesforce, Microsoft Dynamics, or HubSpot.
- Strong analytical and project management skills.
- Excellent communication and leadership abilities.
- Certifications in CRM platforms (e.g., Salesforce Administrator) are a plus.
Why Join Us?- Be a part of a forward-thinking team dedicated to innovation and continuous improvement.
- Work in a collaborative environment where your ideas and contributions are valued.
- Enjoy opportunities for professional growth and development.
If youre ready to make a significant impact and drive customer-centric strategies, apply now and join our team as a Lead CRM!
Apply Now