Lodge Management Couple / Lodge Manager - Family Lodge - Gauteng - Pretoria
Hospitality Jobs Africa
Ensure smooth and efficient operations of the lodge, including guest services, housekeeping, maintenance, and administration. Oversee all aspects of guest experience, ensuring high levels of customer satisfaction. Manage staff, including hiring, training, scheduling, and performance evaluations. Handle administrative tasks such as reservations, billing, and inventory management. Maintain lodge facilities, ensuring cleanliness, safety, and adherence to health and safety standards. Implement and enforce policies and procedures to uphold the lodge's standards of service and hospitality. Foster a positive work environment and promote teamwork among staff members. Handle guest inquiries, complaints, and special requests promptly and professionally. Previous experience in lodge management, hospitality management, or a related field. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Attention to detail and a commitment to delivering exceptional guest experiences. Ability to multitask and work effectively under pressure. Familiarity with reservation systems and basic accounting principles. Knowledge of health and safety regulations. If applying as a couple, one member must have strong administrative skills while the other excels in overall lodge management. Benefits: Competitive salary range. Accommodation provided in a comfortable 3-bedroom house. Opportunity to work in a beautiful and serene environment. Supportive and inclusive workplace culture. Families are welcome, fostering a sense of community within the lodge. Between 5 - 7 Years
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