Lodge Operations Manager - Lephalale
Requirements:
- Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
- Should be experienced within all different areas of a Hotel
- Polite, friendly person with a strong personality that can think on their feet
- Well spoken and well presented individual
- Strong leader who have been in charge of employees before
- Must have grade 12 and be computer literate
- Previous experience on Opera and Micros would be an advantage
- Formal hospitality degree/diploma preferable
- Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
- Assist with queries and guests complaints management on duty.
- Effective management of all staff
- Create and maintain relationship with guests.
- Responsible for the management of the entire establishment in the absence of the GM
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