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Major and Complex Loss Adjuster - Durban

Skills and Experience:
  • Relevant insurance/adjusting qualification.
  • Minimum 5 years adjustment of large and technically challenging commercial property claims. This can include engineering, structures, fire and other claims.
  • The ability to understand complex circumstances and then be able to report them concisely.
  • Sound computer, written, and numerical skills.
Key Responsibilities:
  • Providing exceptional levels of service to our clients and their customers.
  • Proactively manage a file load, meet individual performance targets and deliver a high standard of work.
  • Investigate and report on the facts of incidents giving rise to insurance claims.
  • Gathering and preserving evidence.
  • Establish the cause of loss.
  • Appointing and managing the appointment of other parties.
  • Determining policy liability and providing recommendations to clients.
  • Quantifying the nature and extent of damage and policy response.
  • Contributing to the further growth and success of the branch.
Attributes:
  • Excellent interpersonal skills.
  • Excellent communication skills.
  • Analytical skills.
  • Good negotiation skills.
  • An inquisitive mind with a problem-solving mentality and an eye for detail.
  • A team-orientated approach.
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