Noc Engineer JHB - Northern Suburbs - North Johannesburg
Global Network Recruitment
Reference: JHB000117-LB-1 Exciting opportunity for a Network Engineer to join leading international telecommunications company. CCNA and ITIL Foundation certifications (not expired) are essential. Job Purpose Responsible for ensuring stability of the network and optimal customer satisfaction. Competency Requirements: Knowledge: Knowledge of networks in the telecommunications industry (Cisco WANs / LAN) Knowledge of customer service principles Knowledge of effective customer engagement Skills: Strong written and verbal communication skills in English Understanding of network design Analytical thinker Customer Centricity Behavioural: Customer Responsiveness Results driven Problem solving Attention to detail Stress tolerance Resilience Proactivity Resilience Minimum Qualifications: Degree in IT CCNA and ITIL Foundation certifications are essential Other Requirements: Must be willing to work weekend shifts monthly Must be willing to work flexible shifts Must be willing to work night shifts Must have own transport Key Performance Areas: Customer Communication 30% Incident Logging 20% Incident Handling 20% Trouble shooting 20% Teamwork 10% We would like to thank all applicants in advance for submitting their CVs. Should you not have received a response to your application within 30 days' of applying please consider your application as being unsuccessful. Please note, only those candidates shortlisted and chosen to continue on through the selection process will be contacted. We encourage you to monitor our company adverts www.gnr.co.za for more great opportunities plus Key Risk Benefits, Annual Performance Based Bonus
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