Contribute to an effective service delivery through the handling, monitoring and control of shipments from start to finish within required specifications and in accordance with agreed policies and procedures. Carry out the opening of shipment files including allocating a shipment file number, establish and obtainlandside and transport rates, 3rd party Service provider costs and quality assure that the rates on theshipping line invoice are in accordance with ISL buying rates Ensure all documentation including confirmation of the shipment details are obtained and is provided to theclearing department and that the consignee has been appropriately notified and status report updated Gather cargo and origination information, buying and selling rates from the relevant office and finalise, agreeand arrange the shipping method with the client and international offices. Facilitate a responsive turnaround time and internal handover of documents by monitoring cargo arrivalagainst the bookings with the shipping lines and ensuring order / indent facilitation. Interact with clients to keep them informed by notifying them of the arrival of shipments and providegeneral assistance to Controllers in respect of updating Event Controls and capturing data in Cargowise. Assist in the timeous and efficient closeout related to shipments by tracking and tracing client shipmentsfrom indent, to P.O.D. and invoice payment Provide general administrative support and back up to the Ocean Freight Import team in ensuring client requirements are met Obtain completed clearing instruction from the client and timeously advise the clearing agent/client toforward original bill of landing in order to handover file to entries for further processing. Controller must verify information on BL/ HBl against the information on Invoice and Packing list prior to submission to Customs clearing team. Establish and develop strongly valued relationships with all carriers, agents and clients with the purpose ofincreasing confidence in and the reputation of the business driving brand awareness and loyalty Ensure that all activities in the area of responsibility are compliant with company specific regulations Ensure all accruals for the individual shipments are captured and accurate in the month of the revenuerecognition of the file. Any demurrage and detention should be accrued for prior to actual invoices beingreceived. Ensure all client queries / complaints are resolved timeously and in a manner which satisfies the query /complaint Matric NCFF (NQF ¾), FIATA Diploma advantageous Logistics or similar degree/diploma advantageous MUST have Air / Sea Imports & Exports knowledge. Cargowise Customer commitments are met and exceeded Microsoft Office – Outlook, Excel. Market Related Apply Now

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Operations Controller Cape Town - Cape Town Region

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