Operations Travel Specialist - - Sandton

Candidate Requirements:

A good knowledge of various destinations within South, Southern, and East Africa
Must have at least 3 or more years of tour operating experience
Tourplan experience is an advantage
Wetu experience is an advantage
An in-depth geographical, logistical, and product knowledge of two of the following regions: South, Southern, and East Africa
Good understanding of delivering excellent service to Travel Planner/guests
An in-depth knowledge of Tourplan or a similar booking system
A willingness and aptitude to learn
Good organizational ability
Lateral thinking ability
Must be able to take initiative
Communication skills and fluent in written and spoken English
Organizational skills which include time management and prioritizing tasks will require a person who likes dealing with detail
Computer literate with experience with Word, Excel, PowerPoint, and Outlook
Web reporting portal
Understanding of the travel industry through study or work experience
Market knowledge and how it operates
Attention to detail is extremely vital
Working in an orderly manner to ensure that files can be continued by other Consultants when necessary
Working knowledge of Tourplan and WETU
Understanding of quantitative and qualitative data
Relevant understanding of the Business to create strategy and make commercial decisions
Sales process and methodologies
Sales and Brand Representation
Guest/Client delight
Teamwork and interpersonal skills
Conflict management and resolution
Paperless filing Database filing and management
Good organizational ability
High energy levels needed
Must be able to ADD VALUE
Able to travel; flexibility in terms of working hours
Self-driven; very responsible but fun; passionate about &Beyond
Proactive, have a sense of urgency, and be able to act quickly to resolve problems