Ops and Administration Support - Mandarin Speaking - Johannesburg
Implementing administrative improvements as directed in order to improve operational effectiveness and efficiency
Monitor and ensure compliance with policies procedures and service standards in conjunction with management
Maintain records of inventory, personnel orders, supplies, or maintenance
Determine office support requirements, such as facility details, staffing needs, or safety or maintenance plans.
Reconciles various expenditure reports to source documents; and file documents and reports.
Assists in the preparation of budgets, and cost reports.
Inform management and compile reports/summaries on activity areas
Reconciling and reporting any discrepancies found in the records
Producing a variety of reports
Establish team atmosphere through leadership and team collaborative activities
Utilize corporate support resources to deliver tactical and operational support by ensuring effective delivery
Keeping Management informed by reviewing and analyzing special reports; summarizing information; identifying trends
Control, organize, motivate, and develop all subordinates so as to meet KPI and other company objectives
Provide direction and motivation. Seek, develop, and apply where/when possible, new/improved methods of approach to the business process to ensure continual conformance, simplification, and improvement to all facets of the office administration
Manage Joburg expatriates and business visitors and coordinate suitable accommodation, transport & Security;
Serve as point of coordinating cross-organizational practice support i.e. team building and training events and reporting
Contributes to team effort by accomplishing related results as needed
Minimum Education, Experience and Core Competencies:
- Manage the office facilities to ensure they remain safe, secured and well maintained
- Oversee the maintenance and repair work: Office and company guest houses
- Maintain office services by organizing office operations and procedures; maintaining effective record/filling systems; reviewing office supply requisitions and monitoring clerical functions
- Plan for or coordinate office services, such as equipments or office supplies
- Front office management, reception of VIPs and coordinating dining arrangements
- Attend meetings and coordinate minutes
- Coordinate activities with other personnel or work with other units or departments.
- Assist with recruitment process for new positions i.e. posting job ads, CV review process and interviews
Monitor and ensure compliance with policies procedures and service standards in conjunction with management
Maintain records of inventory, personnel orders, supplies, or maintenance
Determine office support requirements, such as facility details, staffing needs, or safety or maintenance plans.
Reconciles various expenditure reports to source documents; and file documents and reports.
Assists in the preparation of budgets, and cost reports.
Inform management and compile reports/summaries on activity areas
Reconciling and reporting any discrepancies found in the records
Producing a variety of reports
Establish team atmosphere through leadership and team collaborative activities
Utilize corporate support resources to deliver tactical and operational support by ensuring effective delivery
Keeping Management informed by reviewing and analyzing special reports; summarizing information; identifying trends
Control, organize, motivate, and develop all subordinates so as to meet KPI and other company objectives
Provide direction and motivation. Seek, develop, and apply where/when possible, new/improved methods of approach to the business process to ensure continual conformance, simplification, and improvement to all facets of the office administration
Manage Joburg expatriates and business visitors and coordinate suitable accommodation, transport & Security;
Serve as point of coordinating cross-organizational practice support i.e. team building and training events and reporting
Contributes to team effort by accomplishing related results as needed
Minimum Education, Experience and Core Competencies:
- Bachelors degree in business administration or a related field may be preferred.
- 5+ years increasing responsible role in administration or business operations
- Additional certifications or licenses may be a plus.
- Ability to analyze information and develop effective solutions.
- Strong planning, critical thinking, problem-solving, and task and time management skills.
- Excellent interpersonal, leadership, coaching, and verbal and written communication skills.
- Proficiency in office technology and equipment, such as computers, copiers, scanners, fax machines, and phone systems.
- Technical skills (Added advantage)
- Proficient in Excel
- Strong reporting skills
- Knowledge of cash management principles and/or procedures.
- Ability to read, sort, check, count, and verify numbers.
- Competency in MS Office, databases and Hands-on experience with spreadsheets
- Accuracy and attention to detail
- Well-organized and able to manage multiple tasks effectively
- Strong verbal and written communication skills
- Excellent interpersonal and relationship-building skills
- Ability to mobilize resources to achieve deliverables
- Ability to handle pressure and meet deadlines
- Must be a team player and have the ability to multi-task
- Detail oriented
- Strong organizational skills
- Interpersonal and team building skills
- Organized with time management skills
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