Minimum Job Requirements:- Bachelors Degree or equivalent.
- Minimum 5+ years of experience as PA/Executive Assistant role supporting top-level management.
- Experience working closely with senior-level officials, internal and external stakeholders.
- Expertise in Managing Executive / CEOs calendar.
Competencies:- Fluent in Afrikaans and English.
- Proficient in Microsoft Office Suite (Word, Excel, Sage, PowerPoint, Outlook) and other relevant software.
- Time management and meeting deadlines, and efficiently handle multiple tasks and priorities.
- Excellent writing skills and the ability to draft emails on behalf of high-level Managers.
- Discretion and the ability to handle confidential information with integrity.
- Collaborative and interpersonal skills to work effectively with a large variety of personalities.
- Excellent presentation skills.
- Conflict resolution.
- Ability to work under pressure.
- A logical and systematic approach to work.
- Ability to solve problems and make decisions, as well as think laterally and offer creative solutions.
- Commercial awareness and numeracy skills.
- Ability to handle electronic data.
- Ability to manage change.
- Strong interpersonal skills and the ability to work well as part of a team.
- Excellent oral and written communication skills.
- Negotiation and analytical skills.
- A positive attitude to continued learning.
- Well presented.
- Energetic, friendly and self-motivated.
- Ability to prioritise work according to deadlines, importance and urgency.
- Have a positive attitude and the ability to remain calm under pressure.
The Job:- Act as a first point of contact for telephone calls, dealing with emails and phone calls by responding, passing on messages or highlighting them for the Directors attention.
- Manage diaries and organise meetings and appointments, often controlling access to the Director/CEO.
- Remind Director of important tasks and deadlines.
- Type, compile and prepare reports and correspondence.
- Manage database and filing systems
- Implement and maintain procedures/administrative systems.
- Collate and file expenses.
- Prepare responses to incoming correspondence
- Prepare research and briefing documentation in advance of appointments and presentations.
- Draft subsequent correspondence and follow up as necessary.
- Write minutes of the meetings when necessary.
- Miscellaneous tasks or research to support the Director / CEO.
- Other tasks may be assigned as necessary according to the projects / organisations needs.
Role & Responsibilities:
- Compile Data:
- Provide high-level administrative support to the CEO of the company such as research, statistical reports and design of presentations.
- Compile data to assist in making informed decisions.
- Prepare reports, presentations, and summaries as required.
- Meeting Co-ordination:
- Prepare and reconcile expense reports.
- Maintain and manage the leaders calendar, including scheduling and co-ordinating appointments, meetings, and events.
- Prioritise and reschedule, ensuring the Executives time is used efficiently.
- Building Relationships:
- Develop and maintain positive working relationships with internal and external stakeholders crucial to the organisations success.
- Contribute to adhoc projects as needed.
- Project Management:
- Assist in managing and co-ordinating special projects, initiatives, or events, working closely with other team members and departments.
- Time-Management:
- Prioritise own time and CEOs time, allowing management to focus on high-priority tasks by handling routine matters and managing interruptions.
- Confidentiality:
- Maintain strict confidentiality of sensitive information and exercise discretion in all interactions and communications.
- Knowledge:
- Develop a broad knowledge and understanding of the companys operations and objectives.
- Technology Proficiency:
- Up-to-date with relevant software and tools used in the organisation, such as productivity apps, project management systems, and communication platforms.
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