PURPOSE OF THE ROLE We are seeking a highly skilled and experienced Human Resources Manager (known as People Operations Partner) to join our team. The successful candidate will be responsible for overseeing all People Ops (HR) functions, including recruitment, employee relations, learning & development, performance management, and compliance with labour laws and regulations. Being part of a strong team and culture by empowering, learning, and appreciating each other. Working together to reach and exceed business objectives. KEY RESPONSIBILITIES Responsible for Recruitment and Selection. Develop and implement People Ops strategies and initiatives aligned with the overall business strategy Manage the recruitment and selection process, including sourcing candidates, conducting interviews, and onboarding new employees Handle employee relations issues and provide guidance to managers and employees on company policies and procedures Coordinate learning and development programs to enhance employee skills and performance Oversee performance management processes, including goal setting, performance reviews, and feedback mechanisms. Driving succession planning in the business. Ensure compliance with all relevant labor laws and regulations Maintain accurate People records and prepare reports as needed Operational support to line management Oversee Payroll and personnel administration Growing & Maintaining the Company culture QUALIFICATIONS & EXPERIENCE Bachelor's degree in Human Resources, Business Administration, or a related field 5 years of experience in HR management roles, with a proven track record of success Strong knowledge of HR best practices and employment laws Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment and handle multiple priorities Code 8 Drivers licence, being willing and able to travel. COMPETENCIES REQUIRED Building and maintaining relationships with strong interpersonal skills - living out the company values and unique culture. Friendly, helpful, confident yet humble, and able to work well in a team. Ability to work in a highly competitive, fast past and dynamic environment. Comprehensive knowledge of Microsoft. Strong communication skills. Excellent verbal & written communication skills. A passion for retail is essential to delivering a world-class customer experience. Demonstrate integrity and willingness to go the extra mile. Openness and passion. Salary – Market related
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