Your National Senior Certificate (Grade 12 / Matric) NQF 4, Excellent knowledge of English and Afrikaans (speak, write, read, understand),
Experience:
- Receptionist, administrative, and front office role;
- Customer service and telephone etiquette;
Language Requirements:
- Verbal and written communication, in English and Afrikaans, at all levels.
will help you to:
Reception and boardrooms:
- Facilitates the smooth running of the reception
- Efficient operation of the switchboard
- Switching modes, answering all incoming calls promptly and politely; assessing callers requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously
- Manage and update the boardroom calendar
- Greet visitors and staff
- Maintain overall appearance of reception and all boardrooms in line with the companys mission and vision
- Ensure equipment in the reception area and all boardrooms are functioning.
- Ensure boardrooms are neat and usable at all times.
- Attending to the setting up of the office at start of business and shut down at close of business
People:
- Communicate with a variety of individuals on all levels. Work effectively in a team and as an individual.
- Co-ordinate with the office cleaners in order to prepare the boardrooms for meetings
- Monitor the day-to-day activities of the reception staff and office cleaners.
- Dealing with correspondence, complaints and queries
- Encourage a healthy and productive work environment
Operational Support:
- Arranging food and beverages within budget for presentations, meetings and events, as required.
- Monitor stock and order office supplies (beverages and cleaning material)
- Ensure that the extension list for Office staff is continuously updated by liaising with the respective stakeholders Arranging couriers
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