JOB PURPOSE
Learning how to provide excellent customer service to clients, perform all activities
associated with selling, stocking and ordering merchandise. The incumbent is target driven
in order to reach maximum sales.
KEY TASKS
Shop/ Store Maintenance:
- Participate in the day-to-day running of the store
- Ensure the store and displays are clean and tidy at all times
- Assist in receiving deliveries, unpacking and re-shelving or storing stock on managers instruction
- Replenishing shelves
- Assist with regular stock checks and stock takes
- Assist in changing displays of shop stock
- Being vigilant at all times and help minimize stock loss
Sales/ Transactions:
- Assist in operating the till and accurately handling cash/ card transactions under Managers supervision or instruction
- Assist with cashing up procedures
- Meeting sales targets on a daily/ weekly/ monthly basis
Customer Service:
Assisting customers with locating merchandise, offering advice, answering queries
or concerns
Keeping up-to-date with product knowledge
Informing the public of any sales or new stock
Constantly update customer base
General:
- Refer any issues regarding customer care to the Store Manager
- Housekeeping
- Adhere to Health and Safety practices/ codes
- Adhere to Company policies and procedures
- Any adhoc duties as required from time to time
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
- Matric
- Basic knowledge of arithmetic
Skills
- Good communication and presentation skills (written and verbal)
- Good problem-solving skills and a creative approach for new ideas
Apply Now