Sales Co-Ordinator NEG - iLembe
NJ Placement Consulting
Location: Durban North For the past ninety years, our client has been a world leader in providing innovative and permanent corrosion prevention solutions over hand tool cleaned steel surfaces, whilst reducing applied coating costs and meeting the most stringent health & safety requirements. They are looking for an Internal Sales Coordinator to join their growing team. Core function: Complete and control all aspects of internal sales and oversight of subsequent despatching - this includes direct counter sales and email orders, queries, backup for export sales, ancillary duties - to assist in reception Summary deliverables: Prompt professional client interactions are required, fostering relationships between the business and the customer (both internal and external). Efficient, effective, complete and accurate processing of the order to pay documents are a necessity. Building relationships with colleagues across the branches is needed to be able to work effectively. The ability to maintain complete and tidy records is necessary for verification and query purposes. Understanding the products over a short period of time is needed to be able to ensure correct invoicing and query resolution. Inherent requirements: Matric (Grade 12) with Maths Fluent in English (read/ write/ speak) Proficient in Microsoft Office (Excel, Word, Outlook) Prior knowledge of sales desk requirements Three years work experience in similar role in dealing with products and direct customer interface Reasons for inherent requirements: The incumbent will be required to effectively communicate with customers through verbal and written channels, including email Proficiency in English, Excel, and Microsoft Office is essential for this role The ability to accurately count and total products is necessary for despatch purposes Additionally, strong mathematical skills are required for invoicing Previous experience working at a sales desk is necessary, as the role involves frequent interaction with customers in person, over the phone, and via email
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