Main Duties/Key Results Areas:
- Take ownership of sales function and back-end administration.
- General support to the trading team.
- Support the trading team in the raising of sales orders on Syspro.
- Support trading team with transport releases to logistics.
- Follow up with the shipping department pertaining to inbound ETAs on behalf of traders.
- Continually update the sales team on internal communication and collate necessary information.
- Continually check stock availability on Syspro, Macro Sheet, Stock Sheet, and Lot traceability.
- Ensure that traders do not sell stock that is not available.
- Managing workload according to priorities and internal work procedures.
- Further processing of orders placed by customers with traders.
- Drafting of orders and releasing them to the cold store / local logistics team once completed.
- Keep records of and files for all documents.
- Liaising with cold stores regarding the loading of trucks in order to provide feedback to customers.
- Provide feedback to traders and keep them up to date.
- Providing traders with data when they are out of the office.
- Attending to and solving customers queries and complaints.
- Attending to and solving transport-related issues in conjunction with the applicable role-player.
- All and any other related tasks and duties as requested by the Employer.
Minimum qualification and experience:- Matric
- Basic Excel skills
- Experience with systems such as Pastel / Syspro advantageous
- Proficient in the use of the MS Office Suite
Soft Skills:- Meticulous attention to detail
- Team player
- Proficient in meeting deadlines
- Excellent communication skills
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