Senior Manager Service & Support Germiston - Germiston
Komatsu South Africa
Komatsu South Africa has an opportunity for a Senior Technical Manager: Service Support to join the Mining Division based at the Head Office, Germiston. The successful candidate should have a Degree/ Diploma in Management with 10 - 15 years related work experience in the Mining and Construction industry providing product support and planning technical projects. SAP experience is an essential requirement for this position. Leads and directs short term operational plans & policies impacting the technical engineering support function Leads implementation of structures, resources, systems and marketing aligned with strategic direction Submits strategic planning progress report to the Divisional Executive Directs, guides and evaluates the work of the direct reports and specialist team Reports on regional performance results and achievement of agreed objectives Plans and prepares for the annual budgeting process in accordance within the relevant financial policies and procedures Identifies and manages business risk and facilitates continuity of regional business Oversees implementation of supplier management and procurement policy and procedures Analyses and approves monthly reports related to outsourced services Liaises with and fosters sound ethical stakeholder relationships in the region Investigates and inspects safety compliance issues by identifying issues and providing hazard analysis and assessments Maintains & coordinates the emergency response program Monitors working conditions on site and evaluates risk Monitors the safe operation of machines by certified staff Engages with internal stakeholders with regard to large scale technical projects Remains abreast of product ranges at customer sites which require major interventions Leads and directs quality of technical service with regard to large scale technical projects Engages with Operations staff both locally and in cross border regions with regard to Technical Service Support QUALIFICATIONS: Degree/ Diploma in Management. EXPERIENCE: 10 - 15 years related work experience in the Mining and Construction industry. Product Support. Technical Project Planning.
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