Minimum education (essential):
Bachelors Degree in Computer Science, Information Systems or equivalent

Minimum education (desirable):

Microsoft 365 Certified: Administrator Expert

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Information Protection and Compliance Administrator Associate

Salesforce Certified AdministratorProfessional Google Workspace AdministratorCompTIA Network+CompTIA Security+CompTIA Cloud+Minimum applicable experience (years):
3 - 5 years relevant experience

Required nature of experience:

Microsoft Entra ID management of users, groups, and roles
Microsoft Entra ID conditional access policies and Identity Protection
Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities
On-premises Active Directory Domain Services (AD DS) design, deployment, and management
On-premises Active Directory Certificate Services (AD CS) configuration and management
On-premises endpoint management and configuration using Group Policy
Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune
Salesforce CRM administration and management, including user management and security settings
Google Workspace administration and configuration
Google Workspace secure configurations
Networking design, configuration and management (physical and logical), including routers, switches and firewalls
Network monitoring and troubleshooting
ITIL processes such as Incident Management, Change Management, and Service Desk operations
Scripting languages such as PowerShell, Python, or Bash
Automation configuration management, using tools such as Ansible, Puppet, or Chef