Reference: JHB000555-EM-1 Unified Endpoint Management – Technical Specialist to be responsible for the verification, planning and actioning maintenance tasks together with other infrastructure teams. Requirements: Degree or Diploma in Computer Science or Engineering, Sciences Experience with VIP and End-user support Experience with technical documentation and standard operating procedures Experience with Active Directory/Azure Active Directory Experience with device management - SCCM, Workspace One, Microsoft Intune Experience with Virtual Device Management (Horizon, Citrix, Azure Virtual Desktop) Exposure to troubleshooting infrastructure, network and general integration issues Experience in the operation of Linux Servers and/or Windows Servers Experience in Windows Client OS, GPO and patch management Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell, Bash) Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 ) Experience with SQL (MS, Oracle ) Experience with Jira and Confluence Experience with ITIL processes (Incident, Change and Problem management) Any additional responsibilities assigned in the Agile Working Model (AWM) Charter Requirements: Daily monitoring of device management environments Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams Continuously working on improving operational stability Work on automation of platform operations, troubleshooting and maintenance topics Interact with an international product team, external providers, vendors and customers. Treat security as a first-class citizen Work closely with stakeholders and development teams in constantly improving our Endpoint Management platforms' stability and availability Work with other IT teams on integration of new features and components Monthly Apply Now

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