Reference: JHB000556-EM-1 Are you ready to dive into the forefront of technology and make an impact? We're seeking a dynamic Technical Specialist who thrives on solving complex challenges and pushing the boundaries of what's possible. A university degree/diploma in a relevant field of study (e.g. computer science, engineering, sciences) or a comparable qualification or 3 years' IT experience Experience with VIP and End-user support Experience with technical documentation and standard operating procedures Experience with Active Directory/Azure Active Directory Experience with device management (SCCM, Workspace One, Microsoft Intune etc.) Experience with Virtual Device Management (Horizon, Citrix, Azure Virtual Desktop) Exposure to troubleshooting infrastructure, network and general integration issues Experience in the operation of Linux Servers and/or Windows Servers Experience in Windows Client OS, GPO and patch management Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell, Bash etc.) Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 etc.) Experience with SQL (MS, Oracle etc.) Experience with Jira and Confluence Experience with ITIL processes (Incident, Change and Problem management) Any additional responsibilities assigned in the Agile Working Model (AWM) Charter Requirements: Daily monitoring of device management environments Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams Continuously working on improving operational stability Work on automation of platform operations, troubleshooting and maintenance topics Interact with an international product team, external providers, vendors and customers. Treat security as a first-class citizen Work closely with stakeholders and development teams in constantly improving our Endpoint Management platforms' stability and availability Work with other IT teams on integration of new features and components Monthly Apply Now

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