Showroom Consultant (Luxury Interior Decor) - South Africa
Position: Luxury Interior Decor Showroom Consultant
Location: Durban, KZN
Salary: R15,000 + Comm + Benefits
Roles and Responsibilities:
- Identify customer needs and promote products.
- Provide product advice and maintain excellent product knowledge.
- Meet sales targets and manage backorders.
- Maintain client contact and invite them to view new ranges.
- Set up and maintain showroom displays.
- Ensure products are tagged and priced correctly.
- Manage old, slow-moving, or damaged stock.
- Complete opening and closing procedures as needed.
- Manage outgoing samples and update sample books.
- Place daily stock orders and check deliveries.
- Report stock shortages and contact clients for order collection.
- Sort, book in, and pack out additional products promptly.
- Receive and check consignment deliveries.
- File invoices and waybills accurately.
- Ensure clients collect orders and process credits.
- Conduct monthly stock takes of sample books and hangers.
- Manage hanger samples and issue marked cuttings.
- Maintain minimum book stock on the floor and manage the appro system.
- Send invitations and monitor RSVPs.
- Book venues and catering, hire equipment and manage expenses.
- Provide cuttings, samples, and appro’s as requested.
- Address queries from sales consultants and their clients promptly.
- Resolve payment queries and take COD payments.
- Operate POS system and reconcile invoices daily.
- Resolve account queries before processing sales.
Requirements:
- National Senior Certificate; tertiary qualification advantageous.
- Minimum 3 years in showroom sales; interior decor/design and retail experience advantageous.
- Sales, customer service, product knowledge, negotiation, presentation, database management, POS systems, stock control, campaign implementation, branding, report writing, MS Office.
- Fluent in English and one other SA language (area dependent).
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