Key responsibilities and accountabilities:

Extend a warm welcome to clients and a heartfelt goodbye
Perform spa treatments according to spa offering and following the established spa standards and guidelines
Perform massaging activities according to each clients instructions (pressure and preferred oil/cream)
Use of proper etiquette and professionalism at all times
Maintain a professional appearance at all times
Respond to all guest concerns or complaints with discretion
Actively sell additional spa services, encouraging return visits
Maintain current knowledge of all spa services, pricings, offerings, schedules and specials
Attend regular training sessions and product knowledge courses
Product usage control to ensure costs are maintained at all times (minimize wastage)
Ensure equipment and product cleanliness at all times, and that all in good working order/functioning properly
Uphold the standards of hygiene and sterilization as directed by law and the spas policies and procedures
Maintain and develop a client base and maintain confidentiality policy for all spa guests, including demographic information, medical histories and appointments
Maintain positive guest relations at all times
Demonstrate knowledge of current trends in spa industry and stay up to date.

Qualifications and experience required

Matric or Grade 12 certificate
Valid Code 08 Drivers License
International Spa Qualification (ITEC/CIDESCO/SAAHSP)
First Aid Training
Minimum of 2 years spa experience in reputable establishment (5-star establishment)
Details:
Monthly Package
Food Allowance
Medical Aid
Provident Fund
Unfurnished Accommodation
Transport to work

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