Systems Coordinator - South Africa
talentCru
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western Cape IT SUPPORT Collect and issue equipment Investigate missing/damaged equipment Configure scanners both handheld and RF scanners Ensure printers are added and replaced Ensure Configuring of printers is done Diagnose and resolve any software related issues Diagnose and resolve any network related problems Resolve any computer hardware related issues Perform Technical and Network support on all PC's, Printers, Handheld Scanners and RF terminals in the DC, SAP/CORE 3 and Return Centre Provide end-user support on Microsoft Office Applications SYSTEMS SUPPORT Ensure daily systems (Shop7 ) back-up is done Provide User support on Shop 7 Ensure new user (staff requisitions) are added Ensure old users on the system (termination forms) are deleted Ensure that user setup on the system matches users job description System Access Applications on Infor, Cognos, Emails, Windows, B3, Better Store, Voice Console Resolve any system related problems including dispatch errors Ensure User support on the Voice system (Voice Console) Resolve problems related to Voice picking Make changes on system (Shop 7) OPERATIONS SUPPORT Monitor User Setups (run all SMASA users on COGNOS) Monitor Printer Page usage and keep record Maintain Printer Maintenance kit status Ordering of toners and maintaining of machine equipment Managing of staff and users Provide training to staff Create, sign and check control sheets Discipline of staff Send all necessary reports at time given ( daily equip, late picks reports) Issue Pickers tickets during break time Facilitate Picker training on Voice Picking The Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers. Grade 12 or NQF 4 equivalent qualification IT diploma or degree advantageous Technical understanding e.g. needs to know different computer systems; operating systems and applications Knowledge of hardware and software troubleshooting Knowledge and experience of stock take advantageous Knowledge of maintaining and building dashboards Computer security Knowledge of SAP/Core 3, Cognos, Windows, B3, and Voice console WMS Computer literate (MS Office) Own transport and valid driver's license advantageous
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