Key requirements

Key responsibilities

Drive customer success by guiding the team to solve technical problems
Demonstrate a hands-on approach, all the way from project implementation to completion
Maintain strong relationships within the technical services team
Plan and implement jobs
Help define projects scope, goals and deliverables
Collect and manage budget, allocate project resources, create a schedule and project timeline
Track deliverables, support and direct team, lead quality assurance
Present to the CEO reports on progress as well as problems and solutions
Implement and manage change when necessary to meet project outputs
Evaluate and assess the result of the projects
Implement long-range and immediate plans and objectives of the Technical services department
Maintain accurate records of jobs completed and associated financial costs.

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