Technical Support Springs - Springs
Futurelink Global Recruitment
Our client, based in Gauteng, is looking for an Parts Technical Support to join their team. Responsible for analysing parts requirements from a technical perspective and making recommendations to ensure we optimise parts inventory holding and procurement practices. Analysis of existing inventory and recommended spare parts lists. Generating growth in sales. Develop new clients. Maintaining good relations with internal stakeholders. Supplying a written summary report of sales improvements, opportunities, and challenges on a fortnightly basis to direct superior, report to include recommendations, projects, initiatives. Exploring opportunities for potential cost savings and discussing possible strategies with his direct superior. Maintaining regular contact with all stakeholders to ensure maximum output is achieved in parts supply. Discussions with the relevant stakeholders regarding new developments and improvements within the parts offerings. Advising teams of parts commonalities between machines – maintaining system parameters. Liaising with the relevant factories support teams. Liaising with the relevant stakeholders in other divisions regarding parts technical requirements. Assisting customers (internal and external) with information and advice regarding the parts and components. Analysis of existing APRs (Additional Parts Requirements/Safety Stock) and incoming requests to establish the validity and necessity thereof. Compile recommended and critical parts list for site and customer specific. Verify recommended parts orders for exchanges by analyzing time frames with system recommendation machine specific. Monitor part to clear or upgrade parts in stock and submit updating. Capture lost sales and report on the reasons related to the losses. Compare local vs internal parts pricing. Matric. Relevant tertiary qualification advantageous. Experience in a similar role Proficiency in MS Office (Word, Outloook, PowerPoint, and Excel).
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