Responsibilities:

Timely and courteous response to global enquiries
Translating vague requests into well-crafted travel plans
Curating personalized itineraries based on guest preferences and budgets
Booking travel arrangements within East Africa, covering air, ground transport, accommodation, and more
Ensuring accurate reflection of booking details in the system
Providing real-time internal feedback on guest logistics
Liaising with the Finance team for timely collections with kindness

Requirements:

Minimum of 3-5 years relevant experience in the luxury safari travel space
Demonstrable knowledge of high-end East African accommodations and travel logistics
Experience working within ResRequest, Tourplan, Hubspot, Safari portal or similar reservations or travel planning systems
In-depth knowledge of East African travel intricacies
Service enthusiast, ready to delight guests 24/7

Apply Now

Share this job with someone you think should apply!