Well established Telecommunications Company is looking for an IT Technician – 1st Line Support based in Durban Job Title: IT Technician – 1st Line Support Location: Durban Duties: Provide IT support to users onsite and telephonically Setting up emails for new users Fixing and maintaining computers Testing new software’s on Windows 7, 8 and 10 Diagnosing errors associated with hardware and software Keeping up to date with new software’s Outlook 365 Administration Synology NAS Basic Control on Freepbx Adding/removing users on active directory Assisting users remotely if required. ( i.e. Teamviewer / Anydesk) Completing and solving tickets/calls within SLA Deployment, administration, maintenance and troubleshoot Microsoft products; Windows XP – 10, Windows Server 2003 – 2016, SharePoint setup and maintenance, Office 365, and Microsoft Server 2007 – 2016. Installation, configuration, maintenance, administration, troubleshooting and repair of Open networks, Local Area networks including Wireless Access Points, Wide Area Networks and Virtual Private Networks. Installation, administration, troubleshooting and repair of Computer and Server Hardware. Microsoft Active Directory, DNS, DHCP, print servers, File servers, Network Policy Server, and Remote Access Services: deployment, troubleshooting, administration and maintenance. Knowledge of TCP/ IP Minimum Requirements: Grade 12 A and N or equivalent Certification Minimum 1 – 2 years’ experience in the similar role Driver’s License – own vehicle Able to work in a team and under pressure Knowledge of working with Printers/ Desktops and Laptops IP Phone Knowledge If you have not been contacted within two (2) weeks, please consider your application as unsuccessful. To Apply: Click Here
Apply Now