Administrative Assistant - South Africa
Responsibilities:
Phone Management:
Phone Management:
- Answer calls and efficiently screen and transfer them to the relevant person.
- Exhibit a pleasant and articulate demeanour while handling calls.
- Address general enquiries about products, pricing, and availability.
- Accurately record messages and conduct stock checks.
- Provide assistance to walk-in customers.
- Track daily waybills and ensure timely delivery of goods.
- Communicate with customers and couriers to track shipments and prevent errors.
- Prepare and file necessary documents.
- Organize and file daily tax invoices.
- Print checklists for new files as required.
- Maintain updated records of tax invoice batches and supplier accounts.
- Systematically file credit notes and new customer/supplier accounts.
- Generate Goods Received Notes (GRNs) when necessary.
- Process supplier invoices accurately.
- Keep meticulous records of supplier tax invoices and statements.
- Reconcile supplier statements with Pastel suppliers' detailed ledgers.
- Prepare monthly statements for supplier payments and manage payment due spreadsheets.
- Assist in sending copies of invoices and proof of deliveries to customers upon request.
- Aid in sending monthly outstanding copies of cash invoices and proof of deliveries.
- Bilingual proficiency in English and Afrikaans is essential.
- Physical strength with capability for lifting and moving stock.
- Ability to cope under pressure and remain mentally resilient.
- Proficient in computer skills, including Pastel and Microsoft Office.
- Willingness to learn and adaptability to changing tasks.
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