Head Receptionist - South Africa
Merand Corbett & Associates
Head Receptionist with hospitality experience required to provide outstanding guest service whilst managing all reception related tasks on their shift. Minimum requirements: Matric Own Transport/Reliable Transport Experience working on Opera PMS system Hospitality experience is essential Experience in a similar role essential Key responsibilities: Ensure a high standard of client service, welcoming guests, checking them in and out and informing them of any additional services available Dealing with any guest requests / queries or complaints. Attending to phone calls, directing them to relevant persons or taking messages. Being responsible for ensuring all tasks on your shift are completed. Dealing with shift finances including the shift float and balancing cash at the end of the shift and ordering bank charges Preparation of guest bills
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