Lodge Manager (Couple or single male) - - South Africa

Lodge Manager:

Qualifications

Conservation or Wildlife Management degree is essential.
At least 5 years’ experience in a equivalent position in a similar 5* bush/beach Lodge
FGASA Level 2 essential and completed Lead Trails with VPDA
First Aid, ARH and PrDP and rifle proficiency/SAPS Competency Certificate
CATHSSETA /DEAT/NDT Registered
In land skippers license
Excellent interpersonal skills.
Well-developed problem-solving skills
Strong leadership and delegation skills
Computer literate and ability to manage stock and equipment.
Hands on approach and ability to handle pressure.

Roles and Responsibilities

Maintenance measures- schedule maintenance, preventative measures, knowledge and experience in how to do daily maintenance.
Proficient maintenance skills for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, dams, etc.
Building, equipment, vehicle and garden maintenance
Maintaining the reserve and the wildlife including preventing poaching
Creating a guided experience for guests and curating their experience with regards to activities.
Leading activities such as, drives, bushwalks, marine walks, kayaking, fishing, surfing, sandboarding
Well spoken, takes initiative and leads by example for the team
Hosting experience essential
Strong organizational and planning skills
Excellent communication skills in English – Both written and spoken.
Checking guests in / out, highly sociable and confident when meeting new people and able to entertain
Laundry room stock takes
Staff / HR – management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline. Proven record of managing staff effectively and empathetically
Guest centric, eye for detail and extremely high standards of service.
Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience.
Regular inspections to keep the lodge immaculate.
Monthly reporting to the owner on work done at the lodge and any points of interest.
Hands on- Guest relations, assistance in all aspects of the lodge
Rooms division- Housekeeping and F&B departments are running at the standard required; events management; cost management
Liaise with the non-resident owners, keeping them informed of all events on the reserve.
Assist with the children’s activity programme
Sound employment history with contactable references
Proficiency in Xhosa would be a bonus
Of Sober habits- excellent past track record
Stable employment history with contractable references.