Account Developer - KwaZulu-Natal
Account Developer
Commercial
Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.
Job Purpose
To implement a market driven differentiated service that builds sustainable competitiveness within clearly identified channels, thereby delivering sustainable growth in brand equity, sales volume, market share, competitive advantage and corporate reputation.
Key Accountabilities and Outputs
Account Development
Achieve sales/brands volume targets in identified geography
Manage price to regional recommended selling prices per geographic guidelines
Ensure sales calling is executed according to the defined guidelines for the role
Execute BTL merchandising according to the regional marketing plan
Handle Customer and Consumer complaints and queries
Manage product quality in relation to the Companys quality standards
Manage sales administration requirements
Develop and manage sound customer relationships
Ensure verification checks on Company assets (refrigeration)
Grade 12 / Matric / NQF level 4
Up to 2 years experience (Operational Execution) FMCG, experience in sales
Basic knowledge of PC, or potential to acquire it
Key Qualities
Critical Success Factors
Customer Perspective
Communication
Routine communication with customers or clients
Problem Solving
Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.
Relationships Maintained
Others outside of own work area but inside the organisation
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